Privacy Policy

We collect what you give us and what the app needs to work:

• Account details: name, email address, phone number, age or date of birth, and, for a parent or guardian, the athletes you manage.
• Athlete profile: sport, position, level, team or school, photos and highlight video you add.
• What you do in DOTIQ: assessment answers and reports, daily check-ins, goals, journal entries, program progress, meals and photos you log, games and scores, notes between you and the people in your corner, and the DOTS you earn and spend.
• Evaluations: answers from a parent, coach or teammate you invite to rate you.
• Purchases: what you bought and when. Card details go straight to our payment processor; we never see or store your full card number.
• Device and usage data: browser and device type, pages visited, and, if you allow them, push notification tokens.

• To run your account, sign you in and keep it secure, including one-time codes by text or email.
• To build your DOTIQ assessment, reports, programs and recommendations.
• To show your progress to you and to the people you add to your corner or team.
• To send the messages you asked for: sign-in codes, account and security alerts, support replies, and the reminders and notifications you turn on.
• To process payments and deliver what you bought.
• To understand how DOTIQ is used and make it better.

Some features use AI models to do their work: writing parts of your assessment report, reading a meal photo or description to estimate what you ate, and similar tasks. The information needed for that task is sent to the AI provider to produce the result. We do not allow providers to use it to train their models.

We do not sell your personal information. We share it only in these cases:

• People you choose: your corner, your team, a parent or guardian, and anyone you send a report, evaluation or share link to.
• Your organization: if a school, club or program gave you DOTIQ, its staff can see your results.
• Service providers who run parts of DOTIQ for us, under contracts that limit their use of your data: hosting and database, payments, email and text message delivery, video hosting, AI processing, analytics and customer support.
• When required: to follow the law, respond to legal process, or protect the safety of our users or others.

If you give us your phone number and agree to texts, we use it to send sign-in codes, account and security alerts, and support messages. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. See our Mobile Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except the providers that deliver the messages for us.

DOTIQ is used by athletes of many ages. A child under 13 uses DOTIQ through an account a parent or guardian sets up and manages, and the parent or guardian approves who can see the child's locker. We do not knowingly collect personal information from a child under 13 without a parent's consent. If you believe we have, email support@dotiq.com and we will delete it.

• Update your profile and settings at any time in the app.
• Turn push notifications, reminders and haptics on or off in Settings or on your phone.
• Stop texts by replying STOP.
• Remove someone from your corner or team, and they lose access to your locker.
• Ask for a copy of your data, a correction, or for your account to be deleted by emailing support@dotiq.com.

We keep your information while your account is open and as long as we need it to provide DOTIQ, meet legal requirements and resolve disputes. When you delete your account, we delete or de-identify your personal information, except what we must keep by law. Data is encrypted in transit and access is limited to the people who need it to run DOTIQ. No system is perfectly secure, and we will tell you if a breach affects your information.

If we change this policy, we will update the date at the top, and for important changes we will let you know in the app or by email. Questions: support@dotiq.com.